Warranty & Return Policy

Our Return Policy

We offer a refund if you are not happy with CamFi within 7 days of purchase or delivery. Items must be in their original packaging and in new condition suitable for resale. Manuals, packaging and accessories must accompany product.

Buyer pays the return postage.


Warranty Period

The warranty period commences on the date of original purchase and expires at the end of the applicable period set out below.

  • 12 months replacement warranty.
  • Contact us before return.
  • Buyer pays the return postage.

Warranty Exclusions

The warranty does not apply to, or in any way cover:

  • Cosmetic damage such as the exterior finish that do not affect the functionality of the products;
  • Exposure to abnormally corrosive conditions;
  • Any physical damage, product misuse or using the product outside the manufacturer’s guidelines;
  • Any man-made damage, electrical surges damage.
  • Any failure arising from abnormal or improper use of the product;
  • Any failure arising from use of the product in a manner contrary to law;
  • Any failure arising from accident, natural disaster, abuse, sabotage, vandalism, misuse, lack of maintenance, contaminated fluids or neglect or failure to operate, store and/or maintain the product in accordance with instructions provided in the Instruction Manual supplied with the product;
  • Any failure arising from any unauthorized assembly, repair or modification of the product by any person.